Frequently Asked Questions

Delivery Times

We will try to pack and process as fast as we can, this will normally be within 3 working days of us receiving your order, we will always try to be faster but at busy times, like Christmas you might have to bear with us.

If time is of the essence, please just email and we will do our best to expedite your order.

Click and collect

All items on the website can be purchased online and then collected from us in store.  This may well be faster if you in and around Lincoln and fancy a trip to the Bailgate. If you could give us an hour or so to get your purchase all wrapped and ready to go that would be great.

Returns Policy

We hope that you will love your purchase, and we really try hard to describe it accurately. But if you are unhappy then you must return to us at your own expense within three weeks, in the original intact packaging.